| FAQ for Shoppers |
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Question: Who uses mystery shopping? Answer: Various retail stores, car dealerships, banks, hotels, restaurants, and many others. Question: What does a mystery shopper do? Answer: Before setting out on an assignment you will receive detailed guidelines for mystery shoppers., instructions on how to evaluate a service and all the necessary forms. While conducting your evaluation, you will need to pay attention to, for example, whether the windows are clean, whether someone greets you within the first minute, whether you have received exact change, and many other things. You will ask about various products, sometimes even buy certain articles or use certain services, ask for refunds, etc. Once you have completed your evaluation, you should fill in the report form about your shopping experience and send it to us within 24 hours. In short, your assignment is to appear and act like a regular customer whilst noting details which you will report on. At the same time, you have the chance to do what you like to do or have to do anyway, plus you get paid to do it! |